Frequently Asked Questions

Glasgow and the surrounding area, including towns such as Newton Mearns, Paisley, East Kilbride and Hamilton. See the areas page for the full list.

Viable scrap metal is collected free, with no fixed price list. Send a photo or call 07428 588035 to arrange a visit.

Enquiries go straight to Stephane, and a collection time is agreed around you.

Access arrangements are agreed when you book, so this is confirmed with you directly.

Common examples include washing machines, radiators, boilers and general household or garden metal waste.

Both. House clearance covers full properties, single rooms or individual items.

Yes. Office clearance covers desks, furniture and equipment, arranged around working hours.

Yes. Restaurant clearance covers catering equipment, kitchen fittings and general waste, arranged around trading hours.

Call 07428 588035 or send a photo and description of what needs collected through the contact form.

No. Pricing depends on the job, so send a photo or description for a free, accurate quote.

Yes. It trades as Stephane General Trading Ltd, an active Scottish limited company, number SC715836, incorporated in November 2021. The business is also registered with SEPA as a waste carrier, number WCR/R/3006795.

Call 07428 588035 or use the contact form with your name, phone number, postcode and details of what needs collected.

Yes. Viable scrap metal is collected free, with no callout charge and no fixed price list.

Common examples include washing machines, radiators, boilers and general household or garden metal waste. Send a photo if you are not sure whether something counts.

No. Loading and lifting is handled on the day, so you do not need to move anything beforehand.

Usually, yes. Mention access when arranging so the visit is planned properly.

Yes. Send a photo or describe the item and you will get a straight answer before any visit is arranged.

Yes. For larger or commercial volumes see Commercial Scrap Metal Collection, which covers regular and one-off business collections.

It is taken away for recycling rather than sent to general waste.

Access arrangements are agreed when you book, so this is confirmed with you directly rather than assumed.

Send a photo of what you have and you will get a direct answer, whether it is one item or a full clearout.

Glasgow and the surrounding area, including towns such as Paisley, East Kilbride, Hamilton, Coatbridge and Motherwell. See the areas page for the full list.

Both. House clearance covers full properties, single rooms or a handful of individual items.

There is no fixed price list. A free quote is given from your description or a few photos before anything is agreed.

No. Describe roughly what is involved and the rest is sorted on the day.

Yes. House clearance is arranged around moves, downsizing or emptying a property, at a time that suits you.

Furniture, appliances, household waste and general unwanted belongings. Mention anything unusual such as paint, gas bottles or building waste when you get in touch.

Yes. The property is left swept and clear once the clearance is complete.

Enquiries go straight to Stephane, and a visit is arranged around you.

Access is agreed when you book, whether that is the whole property or a single room.

Usually, yes. Mention parking or access restrictions when arranging so the visit is planned properly.

Yes, a few things. Old paint and chemicals, gas bottles and building waste left from a previous job all need to be handled separately from a house clearance, so say whether any of that is in the property, the garage or the shed when you get in touch and what happens to it is agreed before the day.

Yes. House clearance covers Glasgow and surrounding towns including Newton Mearns and East Kilbride. See the areas page for the full list.

There is no fixed price list. A written quote is provided on request once the rooms, volume and access are known, and any metal removed as part of the clearance is included in that quote rather than charged separately.

Yes. Collections can be arranged out of hours or during trading hours, whichever causes less disruption.

Yes. Any data-bearing equipment is collected exactly as instructed by the site contact.

Yes. A move that runs floor by floor can be set up as a series of visits instead of one booking, with the next date and the next set of rooms agreed as the move goes on.

The site address, a rough idea of items and volume, and details of access such as lifts, loading bays or sign-in requirements.

Whoever can open the doors and say what is going. On an office job that is usually a facilities or office manager who can release the lift or the loading bay, sign the van in at reception, and confirm which desks, kit and confidential waste are leaving and which are staying. Who that is gets agreed when you book.

Say which ones are still assembled when you send the details. Large desks and tall storage units sometimes have to come apart to get through a door or into a lift, so what that involves is worked out with the site contact beforehand rather than on the floor on the day.

Yes. Mention lift access, floor number and any loading restrictions when arranging.

As much as you can give, because the visit has to fit your working day. An out of hours slot or a quiet part of the week takes more arranging than a mid-morning collection, so send the site and access details early and the timing is agreed from there.

Confidential waste and data-bearing equipment are the ones to flag before the visit. Paper records and anything holding data are only collected on the instruction of the site contact, and items such as batteries, UPS units or fluorescent tubes need to be pointed out when you send the details so how each one is dealt with is agreed rather than decided at the loading bay.

Yes. Office clearance covers Glasgow and the surrounding business areas. Call 07428 588035 to check a specific address.

There is no fixed price list. A written quote is provided on request once the equipment and access are known.

Yes. Collections are arranged around trading hours or out of hours, whichever causes less disruption.

Yes. Catering equipment, kitchen fittings and general fit-out waste are all covered.

Yes. A kitchen that is being stripped in stages can be booked as more than one visit, each arranged around whatever service is still running while the work goes on.

Tell us which way out the kitchen has when you get in touch. Some sites load straight from a back door or a service lane, others mean carrying equipment through the dining room, and that changes when the visit is best arranged, so it is settled before anything is booked.

Yes, empty them and unplug them before the visit. A commercial fridge or freezer that still has food sitting in it is a mess to move and will not be taken in that state, so it is worth doing the day before whatever time is agreed.

Yes, ask for it when you send the equipment list. The figure comes back in writing against the pieces on that list, the fridges, the fryers, the fittings and whatever else is going, so a landlord or an incoming tenant can see what was quoted for rather than a rate for the job.

Yes. Clearance is arranged the same way whether the site is trading or already closed.

As early as you can manage, since the visit has to land between services. Say which days and hours the kitchen is quiet, or whether the site is already closed, and the timing is worked out around that.

Gas equipment and anything holding refrigerant have to be sorted out before the visit. A gas cooker or fryer needs disconnecting by a qualified engineer first, and fridges, freezers and cellar coolers hold refrigerant, so list what you have when you get in touch and how each piece is dealt with is agreed before the day. Used cooking oil and grease trap waste are a separate job again.

Yes. Restaurant clearance covers Glasgow and the surrounding area. Call 07428 588035 to check a specific address.

Viable scrap metal is collected free, the same as on the domestic side, and there is no fixed price list. A written quote is provided on request once the volume and access are known.

Yes. Both one-off collections and a repeat arrangement can be set up around the business.

No. Mixed metal loads can be collected as they arise.

Workshops, yards, building sites and other business premises across Glasgow and the surrounding area.

The site address, a rough idea of the volume, and details of loading access and site contact.

Yes. A written quote is available on request for a repeat arrangement.

As early as the load is known about, because sites differ. A yard or building site that needs a sign-in arranged takes more setting up than a workshop with its own loading access, so send the site contact and the access details with the enquiry and the timing is agreed from there.

Yes, as long as the van can get to it. Say what it is sitting in, a cage, a stillage, a skip or a pile in the corner of the yard, and whether anything on site will be there to help shift it, and that is agreed before the visit rather than worked out on arrival.

Yes. Commercial volumes are discussed up front so the right visit is planned.

Yes, tell us the site rules when the collection is arranged. Yards and building sites usually want a sign-in at the gate and boots and a hi-vis on, so that is sorted beforehand rather than worked out at the barrier.

Yes. Commercial scrap metal collection covers Glasgow and surrounding towns including Coatbridge, Hamilton and Motherwell.

Glasgow and a wide surrounding area across the central belt, including Renfrewshire, East Renfrewshire, South Lanarkshire, North Lanarkshire, West Dunbartonshire and East Dunbartonshire. The full list is on this page.

No. The towns with their own page get a dedicated page, but coverage is far wider. Call 07428 588035 to check any specific address.

Check the list on this page, or call 07428 588035 with your postcode to confirm.

Coverage generally matches across services, though call to confirm for a specific address and job.

No fixed price list applies anywhere. A free quote is given from a photo or description regardless of location.

Often, yes. Call 07428 588035 with the address and details of the job to check.

Paisley, Newton Mearns, Glasgow, East Kilbride, Hamilton, Coatbridge, Motherwell, Giffnock, Hillington, Rutherglen and Cambuslang each have a dedicated page. Other towns are covered but do not yet have a standalone page.

Yes. Coverage spans towns on both sides of Glasgow and the wider central belt.

Call 07428 588035 or use the contact form. Coverage is not limited to the towns with a dedicated page.

Availability is confirmed on a case by case basis rather than by a fixed distance rule. Call 07428 588035 to check your address.