Privacy Policy
Who we are
Stephane General Trading Ltd (trading as Stephane Metal Collection), a Scottish limited company, company number SC715836, registered office Newton Mearns, Glasgow, G77 6WH, is the data controller for information collected through this website. Contact: stephanegeneraltrading@yahoo.com or 07428 588035.
What information is collected
When you use the contact form, the following may be collected: your name, telephone number, email address, postcode or area, a description of what needs collected, and, if you choose to attach them, photos of the items or property involved.
Why it is collected
This information is used only to provide a quote and to arrange a scrap metal collection or clearance. It is not used for marketing and is not sold or shared with third parties beyond the processors listed below.
How photos are stored
Photos submitted through the contact form are uploaded to a private storage bucket and are never publicly accessible. They can only be viewed using a signed, time-limited link generated for that purpose. Identifying metadata (EXIF data, such as location information sometimes embedded in a photo) is stripped from images before they are stored. Photos are automatically deleted 30 days after submission.
How enquiry details are stored
Enquiry details are stored in a Supabase database with row-level security enabled, meaning the data cannot be read by anonymous or public requests. Supabase acts as a data processor for this purpose. A notification of your enquiry is sent by email (via the processor Resend) so that it can be actioned promptly.
How long information is kept
Photos are deleted automatically after 30 days regardless of the outcome of the enquiry. Enquiry details are kept only for as long as needed to arrange and complete the collection and for basic business record-keeping afterwards.
Spam protection
The contact form uses Cloudflare Turnstile to reduce automated spam submissions. Turnstile may set a cookie as part of that check. See the cookie policy for details.
Your rights
You can ask to see what information is held about you, ask for it to be corrected, or ask for it to be deleted, by emailing stephanegeneraltrading@yahoo.com.
Changes to this policy
This policy may be updated from time to time to reflect how the website and contact form work. The current version always applies to any information submitted through this site.